Career

Career

Level up and join us!

Immerse yourself in the fascinating gaming world of Travian Games and Bright Future Studio – places full of modernity, energy and a pinch of craziness. We are committed to providing the best possible experience for our players.

To do this, we need people like you who are comfortable working together as equals in a value-oriented and respectful environment.

Open positions

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Working @

Travian Games and Bright Future Studio

At Travian Games, with offices in Munich and Cologne, we foster a culture of creativity, collaboration, and innovation that spans both locations.

In Munich, our state-of-the-art office near the Olympic Park provides a dynamic environment where ideas flourish. We blend in-office collaboration with the flexibility of remote work, creating a balanced, inspiring workspace.

Meanwhile, in Cologne, the Bright Future Studio thrives in the multifarious Bayenthal district, where our passionate team focuses on pushing the boundaries of game design.

Collaboration between our two entities is seamless, with regular cross-office projects that bring together the unique strengths of both teams.

Whether brainstorming in our cozy breakout areas in Cologne or participating in team events in Munich, our shared passion for gaming drives us to create extraordinary experiences.

Together, we are shaping the future of gaming, combining our diverse talents to reach a global audience and deliver innovative, engaging games.

We're looking for talents

Open positions

c.knerr

l.hang

Onsite

Travian Games, Munich Germany

Customer Support Representative (f/m/d) - Czech speaking

Your Quest

As a Customer Support Representative (f/m/d), you will be the first point of contact for our players, ensuring that every interaction strengthens their connection to the game. You will assist with technical issues, provide solutions, and escalate recurring problems to improve overall game quality.

Player Support: Provide exceptional customer service, helping players resolve in-game, account, and technical issues via a ticket system.
Problem-Solving & Troubleshooting: Guide players through technical troubleshooting steps and offer clear solutions.
Bug Reporting & Escalation: Identify, document, and escalate recurring technical or gameplay-related issues to internal teams to drive improvements.
Knowledge Management: Keep internal support resources up to date, ensuring both you and your teammates have accurate solutions at hand.
Player Feedback & Game Improvements: Gather and report player insights to the relevant teams to enhance game performance and satisfaction.
Office Presence: Work several days per week from our Munich office while benefiting from flexible remote work options.

Your Skills

We’re looking for a proactive problem-solver (f/m/d) with a passion for games and strong customer service skills.

Experience in Customer Support – Previous experience in a support role, ticket system, or community engagement is a plus.
Fluent in Czech & English – Strong written and verbal communication skills. German is a plus.
Passion for Gaming – You have a strong understanding of game mechanics and are familiar with gaming culture.
Technical Aptitude – Ability to troubleshoot basic issues and assist players in solving common game-related and technical problems.
Strong Communication & Empathy – A customer-first mindset, capable of handling inquiries clearly, patiently, and efficiently.
Organizational & Multitasking Skills – Ability to handle multiple player inquiries at once while maintaining attention to detail.
Proactive & Solutions-Oriented – You take initiative and actively seek ways to improve the player experience.

Career level

Working time

Employment type

Contact

l.hang

Laura

Hang

089 324915 0

Onsite

Travian Games, Munich Germany

Customer Support Representative (f/m/d) - Polish speaking

Your Quest

As a Customer Support Representative (f/m/d), you will be the first point of contact for our players, ensuring that every interaction strengthens their connection to the game. You will assist with technical issues, provide solutions, and escalate recurring problems to improve overall game quality.

Player Support: Provide exceptional customer service, helping players resolve in-game, account, and technical issues via a ticket system.
Problem-Solving & Troubleshooting: Guide players through technical troubleshooting steps and offer clear solutions.
Bug Reporting & Escalation: Identify, document, and escalate recurring technical or gameplay-related issues to internal teams to drive improvements.
Knowledge Management: Keep internal support resources up to date, ensuring both you and your teammates have accurate solutions at hand.
Player Feedback & Game Improvements: Gather and report player insights to the relevant teams to enhance game performance and satisfaction.
Office Presence: Work several days per week from our Munich office while benefiting from flexible remote work options.

Your Skills

We’re looking for a proactive problem-solver (f/m/d) with a passion for games and strong customer service skills.

Experience in Customer Support – Previous experience in a support role, ticket system, or community engagement is a plus.
Fluent in Polish & English – Strong written and verbal communication skills. German is a plus.
Passion for Gaming – You have a strong understanding of game mechanics and are familiar with gaming culture.
Technical Aptitude – Ability to troubleshoot basic issues and assist players in solving common game-related and technical problems.
Strong Communication & Empathy – A customer-first mindset, capable of handling inquiries clearly, patiently, and efficiently.
Organizational & Multitasking Skills – Ability to handle multiple player inquiries at once while maintaining attention to detail.
Proactive & Solutions-Oriented – You take initiative and actively seek ways to improve the player experience.

Career level

Working time

Employment type

Contact

l.hang

Laura

Hang

089 324915 0

Hybrid work

Travian Games, Munich Germany

Senior Frontend Developer (w/m/d)

Hybrid work

Travian Games, Munich Germany

Community Manager (f/m/d)

Hybrid work

Travian Games, Munich Germany

Senior Unity Developer (w/m/d)

Hybrid work

Travian Games, Munich Germany

Senior 3D Artist (w/m/d)

Career

Benefit highlights

Health and well-being

We partner with the wellness network, where you can choose from 6000 partners in the sports and gym network throughout Germany. If you pick this as your subsidy option, we’ll pay a huge chunk of the costs.

Personal development

We want to develop great people just as much as great games. Benefit from our in-house and external trainings to develop yourself personally and professionally.

Make an impact

We value every opinion. Interesting tasks and exciting projects are waiting for you. Express your opinions freely and benefit from our culture that encourages open communication.

Flexible vacation days

You get 30 days of vacation. And here comes more! When you see by the end of the year that you need more time off to go skiing – you can take up to 5 more vacation days unpaid.

How to

Our hiring process

#01

Planning

We start by carefully planning each position to ensure it's the perfect fit for both you and our team, focusing on roles where you can thrive and make an impact.

#02

Online Application

Applying is simple and straightforward – just submit your application online, and we’ll take it from there. We’re eager to learn more about you!

#03

Interviews

Get ready to connect with us! Our interviews are a mix of remote and on-site chats where we can get to know each other better and explore how you can shine at Travian Games.

#04

Feedback

We value transparency and thoroughness, so after your interviews, we not only provide feedback to you in a timely manner but also collect internal feedback to ensure the role is a perfect fit for both you and our team.

#05

Hiring and Onboarding

Welcome aboard! Once you're hired, our onboarding process is designed to make you feel at home from day one, setting you up for success in your new role.

Department

Spotlight

Art & Game Design

Customer Experience

Buttontext

Creativity thrives in the Art and Game Design team at Travian Games. This department is the heart of our games’ visual identity and storytelling.

As a member of this team, you’ll craft captivating worlds, design unforgettable characters, and create gameplay experiences that resonate with players. Your work will define the look and feel of our games, ensuring they are not just fun to play but also visually stunning and immersive.

Collaboration with developers and customer experience experts means your designs will directly influence the player experience. Join us to turn your artistic vision into games loved by millions.

Finance

Customer Experience

Buttontext

Our Finance team is the backbone of Travian Games, ensuring our company’s growth and stability. Beyond just numbers, this team plays a crucial role in strategic decision-making, helping steer the company towards success.

You’ll manage budgets, forecast trends, and provide insights that influence our biggest business moves. Working in Finance here means you’re a key player in shaping the future of our company, ensuring we have the resources to innovate and expand.

If you have a passion for precision, love strategic thinking, and want to make an impact, the Finance team at Travian Games offers a dynamic and rewarding career.

Customer Experience

Buttontext

At Travian Games, our Customer Experience team is the voice of our players. They’re dedicated to ensuring that every player feels heard, supported, and valued. This team goes beyond solving issues — they build lasting relationships by actively engaging with our community, gathering insights, and advocating for players' needs within the company.

Working in Customer Experience means you’re at the frontline of our gaming community, shaping how players interact with our games and ensuring their journey is smooth and enjoyable.

If you’re passionate about creating positive experiences and love connecting with people, this is the team for you.

Development

Customer Experience

Buttontext

The Development team at Travian Games is where innovation meets execution. Here, you’ll work alongside talented engineers and programmers who bring our game concepts to life, turning ideas into immersive, playable worlds.

From building game mechanics to ensuring a seamless player experience, every line of code you write contributes to creating something extraordinary. Collaboration is key, as you’ll work closely with other departments to push the boundaries of what’s possible in gaming.

If you’re driven by solving complex challenges and love crafting the future of games, our Development team is your perfect fit.

Art & Game Design

Customer Experience

Buttontext

Creativity thrives in the Art and Game Design team at Travian Games. This department is the heart of our games’ visual identity and storytelling.

As a member of this team, you’ll craft captivating worlds, design unforgettable characters, and create gameplay experiences that resonate with players. Your work will define the look and feel of our games, ensuring they are not just fun to play but also visually stunning and immersive.

Collaboration with developers and customer experience experts means your designs will directly influence the player experience. Join us to turn your artistic vision into games loved by millions.

Finance

Customer Experience

Buttontext

Our Finance team is the backbone of Travian Games, ensuring our company’s growth and stability. Beyond just numbers, this team plays a crucial role in strategic decision-making, helping steer the company towards success.

You’ll manage budgets, forecast trends, and provide insights that influence our biggest business moves. Working in Finance here means you’re a key player in shaping the future of our company, ensuring we have the resources to innovate and expand.

If you have a passion for precision, love strategic thinking, and want to make an impact, the Finance team at Travian Games offers a dynamic and rewarding career.

Customer Experience

Buttontext

At Travian Games, our Customer Experience team is the voice of our players. They’re dedicated to ensuring that every player feels heard, supported, and valued. This team goes beyond solving issues — they build lasting relationships by actively engaging with our community, gathering insights, and advocating for players' needs within the company.

Working in Customer Experience means you’re at the frontline of our gaming community, shaping how players interact with our games and ensuring their journey is smooth and enjoyable.

If you’re passionate about creating positive experiences and love connecting with people, this is the team for you.

Development

Customer Experience

Buttontext

The Development team at Travian Games is where innovation meets execution. Here, you’ll work alongside talented engineers and programmers who bring our game concepts to life, turning ideas into immersive, playable worlds.

From building game mechanics to ensuring a seamless player experience, every line of code you write contributes to creating something extraordinary. Collaboration is key, as you’ll work closely with other departments to push the boundaries of what’s possible in gaming.

If you’re driven by solving complex challenges and love crafting the future of games, our Development team is your perfect fit.

Customer Experience

Development

Art & Game Design

Finance

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Your Quest

Your Skills

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Your Quest

Your Skills

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Employment type

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Your Quest

Your Skills

Career level

Working time

Employment type

Contact

Your Quest

Your Skills

Career level

Working time

Employment type

Contact

Your Quest

Your Skills

Career level

Working time

Employment type

Contact

Your Quest

Your Skills

Career level

Working time

Employment type

Contact

What happens with my personal data?

What options for further professional development are there at Travian Games?

Can I do freelance work for Travian Games?

If I receive a rejection, can I still apply for a different job?

Can I apply for several positions at the same time?

How can I apply for a job at Travian Games?

How long does it take until I receive feedback on my application?

What is the company language at Travian Games?

Can I write my thesis at Travian Games?

Is it possible to do a school internship at Travian Games?

How does travel booking and reimbursement work?

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