You are responsible for answering players' inquiries and providing support to ensure they can play and pay successfully, contributing to the overall player experience and success of our gaming company.

• You manage customer inquiries, bug reports and complaints through a ticket system, providing quick and efficient solutions to common player issues.
• You assist players in troubleshooting basic technical issues, guiding them through simple problem-solving steps.
• You identify recurring issues and escalate them to the relevant teams to help improve the player experience.
• You keep internal support resources up to date, ensuring you and the team have the tools to address common issues.
• You provide feedback about game issues to the relevant teams, to improve game performance and player satisfaction.
• You work in the Customer Support department several days a week in our Munich office.
• You assist with payment chargeback and refund if needed.

• You have some experience in Customer Support or a similar role and are comfortable using ticket systems.
• You are passionate about and experienced with video games.
• You are fluent in English and in Czech. German skills are a plus, but not required. (and can help with getting settled in Munich)
• You have excellent interpersonal skills, with a strong customer-oriented mindset and the ability to communicate clearly and effectively.
• You have strong organizational skills and can handle multiple inquiries at once, with a proactive and solution-driven approach.

You are responsible for answering players' inquiries and providing support to ensure they can play and pay successfully, contributing to the overall player experience and success of our gaming company.

• You manage customer inquiries, bug reports and complaints through a ticket system, providing quick and efficient solutions to common player issues.
• You assist players in troubleshooting basic technical issues, guiding them through simple problem-solving steps.
• You identify recurring issues and escalate them to the relevant teams to help improve the player experience.
• You keep internal support resources up to date, ensuring you and the team have the tools to address common issues.
• You provide feedback about game issues to the relevant teams, to improve game performance and player satisfaction.
• You work in the Customer Support department several days a week in our Munich office.
• You assist with payment chargeback and refund if needed.

• You have some experience in Customer Support or a similar role and are comfortable using ticket systems.
• You are passionate about and experienced with video games.
• You are fluent in English and in Polish. German skills are a plus, but not required. (and can help with getting settled in Munich)
• You have excellent interpersonal skills, with a strong customer-oriented mindset and the ability to communicate clearly and effectively.
• You have strong organizational skills and can handle multiple inquiries at once, with a proactive and solution-driven approach.

You are responsible for answering players' inquiries and providing support to ensure they can play and pay successfully, contributing to the overall player experience and success of our gaming company.

• You manage customer inquiries, bug reports and complaints through a ticket system, providing quick and efficient solutions to common player issues.
• You assist players in troubleshooting basic technical issues, guiding them through simple problem-solving steps.
• You identify recurring issues and escalate them to the relevant teams to help improve the player experience.
• You keep internal support resources up to date, ensuring you and the team have the tools to address common issues.
• You provide feedback about game issues to the relevant teams, to improve game performance and player satisfaction.
• You work in the Customer Support department several days a week in our Munich office.
• You assist with payment chargeback and refund if needed.

• You have some experience in Customer Support or a similar role and are comfortable using ticket systems.
• You are passionate about and experienced with video games.
• You are fluent in English and in Turkish. German skills are a plus, but not required. (and can help with getting settled in Munich)
• You have excellent interpersonal skills, with a strong customer-oriented mindset and the ability to communicate clearly and effectively.
• You have strong organizational skills and can handle multiple inquiries at once, with a proactive and solution-driven approach.

You are responsible for answering players' inquiries and providing support to ensure they can play and pay successfully, contributing to the overall player experience and success of our gaming company.

• You manage customer inquiries, bug reports and complaints through a ticket system, providing quick and efficient solutions to common player issues.
• You assist players in troubleshooting basic technical issues, guiding them through simple problem-solving steps.
• You identify recurring issues and escalate them to the relevant teams to help improve the player experience.
• You keep internal support resources up to date, ensuring you and the team have the tools to address common issues.
• You provide feedback about game issues to the relevant teams, to improve game performance and player satisfaction.
• You work in the Customer Support department several days a week in our Munich office.
• You assist with payment chargeback and refund if needed.

• You have some experience in Customer Support or a similar role and are comfortable using ticket systems.
• You are passionate about and experienced with video games.
• You are fluent in English and in French. German skills are a plus, but not required. (and can help with getting settled in Munich)
• You have excellent interpersonal skills, with a strong customer-oriented mindset and the ability to communicate clearly and effectively.
• You have strong organizational skills and can handle multiple inquiries at once, with a proactive and solution-driven approach.

• You create design concepts and understand user-centered design principles.
• You design detailed illustrations, functional and aesthetic UI controls as well as iconographic.
• You work on the logo and the branding design.
• You collaborate with other UI Designers (f/m/d), UX Designers (f/m/d) and Developers (f/m/d).
• You take on tasks in research.

• You have experience in UI Design and UX knowledge, especially within the mobile game industry.
• You feel comfortable in using graphic design software as Adobe Illustrator or Photoshop.
• You possess excellent interpersonal skills and customer orientation, with the ability to communicate clearly and effectively.
• You like to contribute creative ideas to the team, and you can adapt quickly to new situations. And you like to work in our Munich office a few days per week.
• You have great organization skills and you are solution oriented. 
• You are fluent in English and German, both written and spoken. 

You are responsible for answering players' inquiries and providing support to ensure they can play and pay successfully, contributing to the overall player experience and success of our gaming company.

• You manage customer inquiries, bug reports and complaints through a ticket system, providing quick and efficient solutions to common player issues.
• You assist players in troubleshooting basic technical issues, guiding them through simple problem-solving steps.
• You identify recurring issues and escalate them to the relevant teams to help improve the player experience.
• You keep internal support resources up to date, ensuring you and the team have the tools to address common issues.
• You provide feedback about game issues to the relevant teams, to improve game performance and player satisfaction.
• You work in the Customer Support department several days a week in our Munich office.
• You assist with payment chargeback and refund if needed.

• You have some experience in Customer Support or a similar role and are comfortable using ticket systems.
• You are passionate about and experienced with video games.
• You are fluent in English and at least one additional language (German, French, Italian, Turkish, Portuguese, Polish or Czech). German skills are a plus, but not required. (and can help with getting settled in Munich)
• You have excellent interpersonal skills, with a strong customer-oriented mindset and the ability to communicate clearly and effectively.
• You have strong organizational skills and can handle multiple inquiries at once, with a proactive and solution-driven approach.

• You create performance optimized 3D assets for our cross platform game.
• You define the 3D art style together with our Lead-Artist (f/m/d).
• You create and improve our existing 3D assets (mainly environment & buildings).
• You collaborate with our Artists (f/m/d) and Designers (f/m/d).

• You have several years of experience as a 3D Artist (f/m/d) in game art development.
• High-quality portfolio showcasing expertise in 3D game asset creation.
• Extensive skills in 3D modeling and sculpting.
• Proficiency in hand-painted and procedural texturing.
• You possess strong expertise in working with Unity and some knowledge in the application of Shader Graph.
• You have knowledge in a 3D software like Blender or Maya.
• You also have some experience in Adobe Suite (Photoshop & Substance).
• You are a team player with strong communication, high level of self-organization and great reliability.
• You have a passion for games, or you have worked in the gaming industry.
• You are fluent in English, written and spoken. Good German is optional.

• You are part of our development team and create new applications for our customers.
• You maintain our running applications like the Account management, Payment, Localization etc.
• You manage and operate our PHP applications in AWS (Kubernetes and Docker).
• You work closely with the development team and the QA to provide our customers high quality applications.
• You are responsible for the automated deployments of our services.
• You troubleshoot and fix issues reported by our customers and the QA in all our applications.
• You join our Scrum ceremonies like Standup, Sprint Review and Retrospective.

• You have a university degree in information technology or comparable training.
• You have profound years of professional PHP development experience.
• You have experience in working with relational and document-oriented databases like MySQL and Mongo DB.
• You have experience with Docker and Kubernetes as well as Symfony or similar PHP frameworks.
• You have fundamental knowledge of cloud computing (AWS or similar service).
• SOLID, DRY and KISS are not just simple words for you.
• You enjoy working in a SCRUM environment and have an agile mindset.
• You have strong team and communication skills; you are responsible and have commitment.
• You are interested in also taking over Dev Ops Topics and doing On Call on a weekly basis.
• You have excellent writing and speaking proficiency in English. German is a plus.

• Du erstellst leistungsoptimierte 3D-Assets für unser plattformübergreifendes Spiel.
• Du definierst den 3D-Art-Stil zusammen mit unserem Lead-Artist (w/m/d).
• Du erstellst und verbesserst unsere bestehenden 3D-Assets (hauptsächlich Umgebung und Gebäude).
• Du arbeitest mit unseren Artists (w/m/d) und Designern (w/m/d) zusammen.

• Du hast fundierte Erfahrung als 3D Artist (w/m/d) im Game Art Development gesammelt.
• Du hast ein qualitativ hochwertiges Portfolio, das die Kompetenz bei der Erstellung von 3D-Spielen unter Beweis stellt.
• Du besitzt umfassende Kenntnisse in der 3D-Modellierung.
• Du beherrscht handgemalte und prozedurale Texturierung.
• Du verfügst über fundierte Kenntnisse in der Arbeit mit Unity und Kenntnisse in der Anwendung von Shader Graph.
• Du hast bereits mit einer 3D-Software wie Blender oder Maya gearbeitet.
• Du hast bereits erste Berührungspunkte mit Adobe Suite (Photoshop & Substance).
• Du bist ein kommunikationsstarker Teamplayer mit einem hohen Maß an Selbstorganisation und großer Zuverlässigkeit.
• Du hast eine Leidenschaft für Spiele oder hast bereits in der Spieleindustrie gearbeitet.
• Du weist fließende Englischkenntnisse auf, in Wort und Schrift. Gute Deutschkenntnisse sind wünschenswert.

• Übernahme der Verantwortung für das monatliche Reporting sowie Analysen für P&L und Modellierung des Cash Flows
• Erstellung von Budgets, Forecasts sowie Mehrjahresplänen in enger Abstimmung mit den Fachabteilungen und der Geschäftsleitung sowie kontinuierliche Optimierung von Profitabilität und bestehenden Geschäftsprozessen in Zusammenarbeit mit dem CFO/ Geschäftsführung
• Erstellung und Überprüfung von Business Plänen zur Ermittlung des Kapitalbedarfs zur Finanzierung von verschiedenen Projekten, Investitionen oder Unternehmensbereichen sowie Unterstützung bei der Modellierung von Geschäftsszenarien und Wirtschaftlichkeitsanalysen
• Erstellung von Branchenanalysen und Auswertung von Wirtschaftsdaten
• Risikomanagement
• Aktive Mitgestaltung und Weiterentwicklung der bestehenden Controlling-Prozesse, -Instrumente und -Systeme

• Diplom-Kaufmann/-frau, Betriebswirt oder Studium der Wirtschaftswissenschaften oder vergleichbare Aus- und Weiterbildung
• Erfahrung in einem internationalen, mittelständischen IT-Unternehmen
• Kosten- und Verantwortungsbewusstsein, Problemlösungskompetenz sowie unternehmerisches Denken und Handeln
• Ausgeprägtes analytisches Denkvermögen
• Systematische und genaue Arbeitsweise, IT-/System-Affinität sowie hands-on Mentalität
• Leistungsbereitschaft und Durchsetzungsfähigkeit verbunden mit hervorragenden Kommunikationsfähigkeiten
• Motivierter, begeisterter und begeisternder Gesprächspartner (w/m/d)
• Wünschenswert: Grundkenntnisse über Spiele auf allen Plattformen, insbesondere im Bereich Gewinn erwirtschaften
• Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
• Starkes Leadership Potenzial

• You create performance optimized 3D assets for mobile platforms.
• You define the 3D art style, and you coordinate our workflow.
• You create and improve our existing 3D assets such as buildings and trains.
• You improve our 3D world / map style.
• You collaborate with our Artists (f/m/d) and Designers (f/m/d).

• You have profound experiences as a 3D Artist (f/m/d).
• You possess strong expertise in working with Unity and some knowledge in the application of Shader Graph.
• You have knowledge in a 3D software like Blender or Maya.
• You also have some experience in Adobe Suite (Photoshop & Substance).
• You are a team player with hands-on mentality and a high level of self-organization.
• You have a passion for (mobile) games, or you have worked in the gaming industry.
• You have very good English skills and good German skills.